Train Refund
TGV INOUI Commercial Policy 2026

TGV INOUI Ticket Refund & Cancellation Calculator

Calculate your exact net refund when cancelling or changing a high-speed TGV INOUI ticket. Understand the critical 7-day cutoff and Carte Liberté flexibility benefits.

SNCF Voyageurs (TGV INOUI / OUIGO / TER)Official SNCF 2026 Rules

French Railway (SNCF) Ticket Refund Calculator

Calculate exact cancellation fees for TGV INOUI, OUIGOSWAP 80% resale vouchers, TER deadlines, and G30 30-minute delay compensation.

Popular routes:
Partial Refund (€19 Flat Fee per Pax)Original payment card refund
Estimated Net Refund / Compensation
€66.00
Deduction / Forfeiture
- €19.00
TGV INOUI Semi Flex — J-6 Penalty (€19 per Journey)

From 6 days before departure up to departure, a flat €19 deduction fee is applied per person per directional journey.

Recommended Next Step: Cancel before train departure on SNCF Connect or at station kiosk.
Fee Breakdown
Total fare paid€85.00
Deduction fee (€19/pax)- €19.00
Net refund amount€66.00
TGV 7-Day Threshold & OUIGO Resale: TGV INOUI tickets are 100% refundable up to 7 days before departure (€19 flat fee applies from 6 days prior). OUIGO tickets are non-refundable in cash but can be resold for an 80% voucher on OUIGOSWAP.
TGV Flexibility Tiers

TGV INOUI Ticket Rules Explained

TGV tickets operate under 4 distinct fare classes, each dictating after-sales exchange and refund conditions.

01

Semi Flex (Standard)

Free refund up to 7 days before departure. From 6 days before until departure, a flat €19 fee per person per directional journey is deducted.

02

Carte Avantage

While offering capped prices and 30% discounts, Carte Avantage tickets strictly follow Semi Flex rules: free until J-7, €19 fee thereafter.

03

Full Flex & Liberté

Business Première, Pro, and Carte Liberté tickets allow 100% free refunds & exchanges up to 30 minutes after the train departs.

04

Bambin (€9 Child Fare)

Dedicated seat ticket for infants under 4. Flat €9 price, 100% refundable with zero fee up to 30 minutes after departure.

Frequently Asked Questions

TGV INOUI Ticket Refund FAQ

Help & Reference

Frequently Asked Questions

Official rules, common edge cases, and refund processing details.

01.What is the cancellation fee for a TGV INOUI ticket?

For TGV INOUI, Semi Flex tickets (including those booked with a Carte Avantage) are 100% refundable with zero fees up to 7 days before departure. From 6 days prior to departure until the train leaves, a flat €19 fee per person per journey is deducted. Once the train departs, Semi Flex tickets lose all commercial value and become non-refundable.

02.Can I cancel and get a refund for an OUIGO train ticket?

No, standard OUIGO tickets are strictly non-refundable in cash for voluntary cancellations. However, you can change your travel date/time up to 30 minutes before departure for a €19 fee per person, or list your ticket on the OUIGOSWAP secondary resale marketplace. If another passenger buys your freed seat, you receive an 80% digital voucher valid for 12 months.

03.How does the SNCF G30 (30-Minute Guarantee) delay compensation work?

The G30 scheme applies to TGV INOUI and Intercités services. For arrival delays between 30 and 59 minutes, you receive 25% compensation as a digital voucher. For delays of 60 to 119 minutes, you get 25% (choice of bank transfer cash or voucher); for 120 to 179 minutes, 50% cash/voucher; and for 180+ minutes (3h+), 75% cash/voucher. Claims must be filed online via the TOUTOUI form within 90 days.

04.What is the refund deadline for regional TER tickets?

Standard digital TER tickets are 100% refundable without any fees up until 11:59 PM the day before departure (J-1). On the calendar day of travel, TER tickets become strictly non-refundable and non-exchangeable because they remain valid on any TER train along that route for the entire day.

05.What happens if my train is cancelled by SNCF or during a strike?

When a train is cancelled by the railway operator or during an official industrial strike, normal fare restrictions are waived: all affected tickets are 100% refundable with zero penalty, or can be exchanged free of charge for an alternative train, even if originally sold as non-refundable.

06.Am I protected if I miss a connecting train in France?

Yes, provided your entire journey was booked as a single transport contract ("Billet Direct"). Under EU Regulation 2021/782, SNCF must rebook you onto the next available train free of charge and provide meals and hotel accommodation if an overnight stay becomes necessary.

07.What refund flexibility is provided by Full Flex and Carte Liberté fares?

Tickets booked under Full Flex, Business Première, or Carte Liberté tiers offer maximum flexibility: they can be exchanged or fully refunded at 100% with zero penalty up to 30 minutes after the train's scheduled departure.